PENGARUH KOORDINASI TERHADAP KINERJA DENGAN KEPUASAN SEBAGAI VARIABEL INTERVENING (The Effect of Coordination on Performance With Satisfaction as InterveningVariable)

Authors

  • Marsinta Uli Nainggolan Kantor Wilayah BPN Provinsi Jambi
  • Johannes Johannes
  • Sry Rosita Program Magister Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Jambi

DOI:

https://doi.org/10.22437/jmk.v10i02.13172

Keywords:

Koordinasi, Kepuasan, Kinerja

Abstract

Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh koordinasi terhadap kinerja dengan kepuasan sebagai intervening pada Kantor Pertanahan Kota Jambi (KPKJ). Penelitian dilakukan dengan rancangan penelitian survey terhadap 80 orang pegawai di KPKJ dengan menggunakan jenis data melalui pendekatan kuantitatif, dan dengan alat analisis SmartPLS 3.0. Berdasarkan hasil penelitian  menunjukkan bahwa koordinasi secara parsial dapat mempengaruhi kepuasan maupun kinerja pegawai KPKJ. Ini artinya jika  koordinasi kerja meningkat maka kepuasan maupun kinerja pegawai KPKJ juga meningkat. Namun kepuasan secara parsial tidak mempengaruhi kinerja pegawai KPKJ, sehingga diartikan bahwa peningkatan kepuasan kerja pegawai tidak mempengaruhi peningkatan kinerja KPKJ. Demikian pula koordinasi melalui kepuasan tidak mempengaruhi kinerja pegawai, yang berarti bahwa kepuasan kerja pegawai tidak memiliki peran dalam memediasi koordinasi dan kinerja pegawai KPKJ. Berdasarkan hasil penelitian disarankan  agar pegawai KPKJ tetap membangun kebiasaan kerja melalui koordinasi kerja mengingat perannya yang signifikan

Downloads

Download data is not yet available.

References

Alaloul, W. S., Liew, M. S., & Zawawi, N. A. W. A. (2016). Identification of coordination factors affecting building projects performance. Alexandria Engineering Journal, 55(3), 2689–2698. https://doi.org/10.1016/j.aej.2016.06.010

Alsayed, A. K., Motaghi, M. H., & Osman, I. B. (2012). The relationship between communication satisfaction and performance indicators in Palestinian governmental organization. International Journal of Scientific and Research Publications, 2(11), 1–9. http://www.ijsrp.org/research-paper-1112/ijsrp-p1151.pdf

Bakotić, D. (2016). Relationship between job satisfaction and organisational performance. Economic Research-Ekonomska Istrazivanja , 29(1), 118–130. https://doi.org/10.1080/1331677X.2016.1163946

Begum, M. M., & Momen, M. N. (2019). Coordination and Effective Governance. Global Encyclopedia of Public Administration, Public Policy, and Governance, 1–6. https://doi.org/10.1007/978-3-319-31816-5_2000-1

Bouckaert, G., Peters, B. G., & Verhoest, K. (2010). The Coordination of Public Sector Organizations_ Shifting Patterns of Public Management. Palgrave Macmillan.

Burton, R. M., & Obel, B. (2018). The science of organizational design: fit between structure and coordination. Journal of Organization Design, 7(1). https://doi.org/10.1186/s41469-018-0029-2

Campbell, J. P., & Wiernik, B. M. (2015). The Modeling and Assessment of Work Performance. In Annual Review of Organizational Psychology and Organizational Behavior (Vol. 2). https://doi.org/10.1146/annurev-orgpsych-032414-111427

Cantarelli, P., Belardinelli, P., & Belle, N. (2013). A Meta-Analysis of Job Satisfaction Correlates in the Public Administration Literature. Review of Public Personnel Administration, 36(2), 115–144. https://doi.org/10.1177/0734371X15578534

Fitriana, W. (2013). Pengaruh Koordinasi, Pengawasan dan Iklim Kerja terhadap Kinerja Pegawai di Kantor Dinas Sosial Provinsi Jawa Barat. Empowerment, 2 No. 1(2252), 63–78.

Gangai, N., & Agrawal, R. (2015). Job Satisfaction and Organizational Commitment: Is It important for Employee Performance. 5(4), 269–278.

Ghozali, I., & Latan, H. (2015). Partial Least Squares, Konsep, Teknik dan Aplikasi Menggunakan Program SmartPLS 3.0, Untuk Penelitian Empiris (Edisi 2). Universitas Diponegoro Semarang.

Halevy, N., Y. Chou, E., & D. Galinsky, A. (2011). A functional model of hierarchy. Organizational Psychology Review, 1(1), 32–52. https://doi.org/10.1177/2041386610380991

Han, S. J., Lee, Y., Beyerlein, M., Kolb, J., & Kolb, J. (2017). The role of coordination , goal commitment , and Knowledge Sharing on Perceived Team Performance. https://doi.org/10.1108/TPM-11-2016-0050

Hery. (2019). Manajemen Kinerja. PT. Grasindo.

Inuwa, M. (2016). Job Satisfaction and Employee Performance: An Empirical Approach. The Millennium University Journal, 1(1), 90–103.

Khan, I. U., Ahmed, K., Zulqarnain, W., & Jamil, S. (2015). Impact of HR Competencies on Employee ’ s Job Satisfaction. 5, 15–28.

Klein, J. A., & Francisco, E. M. (2012). Focus on Personal Operational Discipline to Get Work Done Right. https://doi.org/10.1002/prs.11488

Krejcie, R. V., & Morgan, D. W. (1970). Determining Sample Size for Research Activities. Educational and Psychological Measurement, 30(3), 607–610. doi:10.1177/001316447003000308

Maduenyi, S., Oke, A. O., Fadeyi, O., & Ajagbe, M. A. (2015). Paper 140.pdf. In International Conference on African Development Issues: Social and Economic Models for Development track (pp. 354–358).

Muazza, M., & Syarifuddin H, B. (2017). Does Job Rotation and Job Satisfaction Affect the Performance? Journal of Business Studies and Mangement Review, 1(1), 1–4. https://doi.org/10.22437/jb.v1i1.3914

Muhammad Arifin, H. (2015). The influence of competence, motivation, and organisational culture to high school teacher job satisfaction and performance. International Education Studies. https://doi.org/10.5539/ies.v8n1p38

Nawata, K., Yamaguchi, H., & Aoshima, M. (2020). Team implicit coordination based on transactive memory systems. 26(7), 375–390. https://doi.org/10.1108/TPM-03-2020-0024

Nurcahyani, N. M., & Adnyani, I. G. A. D. (2016). Pengaruh Kompensasi dan Motivasi Terhadap Kinerja Karyawan Dengan Kepuasan Kerja Sebagai Variabel Intervening. Jurnal Manajemen Unud, Vol. 5, 500–532.

Pawirosumarto, S., Sarjana, P. K., & Gunawan, R. (2017). The effect of work environment, leadership style, and organizational culture towards job satisfaction and its implication towards employee performance in Parador hotels and resorts, Indonesia. International Journal of Law and Management, 59(6), 1337–1358. https://doi.org/10.1108/IJLMA-10-2016-0085

Pham, H. (2016). The Impacts of Job Motivation and Job Satisfaction on Job Performance Among Employees of Retail Banking Sector in Vietnam. International Journal of Management Research and …, 1, 1–27. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2859337

Pradhan, R. K., & Jena, L. K. (2017). Employee Performance at Workplace: Conceptual Model and Empirical Validation. Business Perspectives and Research, 5(1), 69–85. https://doi.org/10.1177/2278533716671630

Risqi, R. O., Ushada, M., & Supartono, W. (2015). Analisis Pengaruh Kepuasan Kerja Terhadap Kinerja Karyawan Dengan Pendekatan Kansei Engineering Perusahaan XYZ. Agritech, 35(1), 78–87.

Robbins, S. P., & Judge, T. A. (2015). Perilaku Organisasi (Edisi 16). Salemba Empat.

Rosita, S., & Musnaini, D. M. F. (2020). Commitment, Satisfaction and Motivation in Improving Organizational Citizenship Behavior and Its Impact on Lecturer Performance in Higher Education. 3771–3782.

Shaukat, H., Ashraf, N., & Ghafoor, S. (2015). Impact of Human Resource Management Practices on Employees Performance. 23(2), 329–338. https://doi.org/10.5829/ idosi.mejsr.2015.23.02.22117

Tabassum, U., Sherani, K., Wahid, B. A., & Khan, I. (2016). The Relationship between Job Satisfaction and Job Performance among Employees: A Case of Commercial Banks in Punjab City, Pakistan. PM World Journal, Volume V(Issue VIII), 1–17.

Tellioǧlu, H. (2010). Coordination of work: Towards a typology. ACM International Conference Proceeding Series, 471, 311–316. https://doi.org/10.1145/1839379.1839434

Tenney, E. R., Poole, J. M., & Diener, E. (2016). Does positivity enhance work performance?: Why, when, and what we don’t know. Research in Organizational Behavior, 36, 27–46. https://doi.org/10.1016/j.riob.2016.11.002

Vanagas, R., & StankeviÄ, J. (2015). Impact of coordination for organization process. Intellectual Economics, 8(2), 112. https://doi.org/10.13165/ie-14-8-2-08

Warr, P., & Nielsen, K. (2018). Wellbeing and work performance. Handbook of Well-Being, February, 1–22. https://www.sheffield.ac.uk/polopoly_fs/1.740690!/file/

Zhou, J., Wang, Q., Tsai, S. B., Xue, Y., & Dong, W. (2017). How to Evaluate the Job Satisfaction of Development Personnel. IEEE Transactions on Systems, Man, and Cybernetics: Systems, 47(11), 2809–2816. https://doi.org/10.1109/TSMC.2016.2519860

Downloads

Published

2022-06-15

How to Cite

Nainggolan, M. U. ., Johannes, J., & Rosita, S. . (2022). PENGARUH KOORDINASI TERHADAP KINERJA DENGAN KEPUASAN SEBAGAI VARIABEL INTERVENING (The Effect of Coordination on Performance With Satisfaction as InterveningVariable). Jurnal Manajemen Terapan Dan Keuangan, 10(02), 341-353. https://doi.org/10.22437/jmk.v10i02.13172

Most read articles by the same author(s)

1 2 > >>