PERAN JOB EMBEDDEDNESS DALAM MEMEDIASI PENGARUH LINGKUNGAN KERJA DAN KOMPENSASI TERHADAP RETENSI KARYAWAN: STUDI PADA INDUSTRI KULINER

Authors

DOI:

https://doi.org/10.22437/jmk.v14i04.52226

Abstract

Penelitian ini mengkaji peran mediasi job embeddedness dalam hubungan antara lingkungan kerja, kompensasi, dan retensi karyawan di sektor kuliner Kota Purwokerto, Indonesia. Berlandaskan Social Exchange Theory, penelitian kuantitatif dilakukan melalui survei terhadap karyawan dari delapan perusahaan. Data dianalisis menggunakan Partial Least Squares Structural Equation Modeling (PLS-SEM). Hasil penelitian menunjukkan bahwa lingkungan kerja berpengaruh positif dan signifikan terhadap retensi, sedangkan kompensasi tidak memiliki pengaruh langsung yang signifikan. Analisis jalur mengonfirmasi bahwa job embeddedness secara penuh dan signifikan memediasi pengaruh kedua variabel prediktor tersebut dan juga memberikan pengaruh langsung yang kuat dan positif terhadap retensi. Model penelitian ini menunjukkan relevansi prediktif dan daya penjelas yang kuat. Temuan ini juga menegaskan bahwa strategi retensi yang efektif perlu berfokus pada penguatan job embeddedness, bukan semata-mata pada kompensasi finansial.

References

Aboutaleb, M., Mohammad, A., & Fayyad, S. (2025). Emotional contagion in hotels: How psychological resilience shapes employees’ performance, satisfaction, and retention. Journal of Quality Assurance in Hospitality & Tourism, 1–30

Akpan, S. V., Ayayinka, A. I., & Obialor, D. C. (2022). Compensation management and employee retention in microfinance banks in Akwa Ibom State. Research Review, 3(02), 656–667.

Alshurideh, D. M. (2019). Do electronic loyalty programs still drive customer choice and repeat purchase behaviour? International Journal of Electronic Customer Relationship Management, 12(1), 40–57.

Aman-Ullah, A., Aziz, A., Ibrahim, H., Mehmood, W., & Abdullah Abbas, Y. (2022). The impact of job security, job satisfaction and job embeddedness on employee retention: An empirical investigation of Pakistan’s health-care industry. Journal of Asia Business Studies, 16(6), 904–922.

Aprilianti, R. U., & Shofiyah, I. (2024). Peran Organizational Citizenship Behavior (OCB) dalam pengaruh kompensasi terhadap retensi karyawan Lembaga Amil Zakat Infak Sedekah Muhammadiyah. Jurnal Ekonomika dan Bisnis Islam, 7(1), 190–204.

Armstrong, M., & Taylor, S. (2022). Armstrong’s handbook of human resource management practice (16th ed.). Kogan Page.

Astamarini, R. O. (2019). Analisis pengaruh job embeddedness dan kepuasan kerja terhadap turnover intention pada PT Purnama Indonesia. Jurnal Ilmu Manajemen (JIM), 7(2), 430–436.

Badan Pusat Statistik. (2023). Statistik penyediaan makanan dan minuman 2023. BPS.

Ballesteros-Leiva, F., St-Onge, S., & Dufour, M. È. (2023). Furloughed employees’ voluntary turnover: The role of procedural justice, job insecurity, and job embeddedness. International Journal of Environmental Research and Public Health, 20(9), 5664.

Bate, A. T. A., & Santosa, A. (2025). Pengaruh pengembangan karir, kepuasan kerja dan kompensasi terhadap retensi karyawan di PT. Intracawood Cabang Tarakan. Economic Reviews Journal, 4(1), 321–334.

Blau, P. M. (1964). Justice in social exchange. Sociological Inquiry, 34(2).

BrioHR. (2022). Sector Study: Food and Beverage. https://briohr.com/blog/sector-study-food-and-beverage

Cropanzano, R., Anthony, E. L., Daniels, S. R., & Hall, A. V. (2017). Social exchange theory: A critical review with theoretical remedies. Academy of Management Annals, 11(1), 479–516.

Darmawan, M. L., & Santoso, W. (2023). Pengaruh kompensasi dan faktor lainnya terhadap retensi karyawan PT X. E-Jurnal Manajemen Trisakti School of Management (TSM), 3(2), 243–252.

Desiyani, R. E., Nuryanto, U. W., & Hasanah, S. W. (2025). Pengaruh keterampilan kerja, disiplin kerja dan lingkungan kerja terhadap kinerja pegawai. Jurnal Manajemen dan Kewirausahaan, 17(1), 126–144.

Eyoun, K., Guo, Y., & Shammout, E. (2025). The effects of emotional intelligence on work–life balance and retention of US hotel employees: The moderating role of generational differences. Journal of Human Resources in Hospitality & Tourism, 24(2), 208–229.

Fan, S., Zhou, S., Ma, J., An, W., Wang, H., & Xiao, T. (2024). The role of the nursing work environment, head nurse leadership and presenteeism in job embeddedness among new nurses. BMC Nursing, 23(1), 159.

Farida, A. (2021). Analisis penerapan pelatihan kerja, lingkungan kerja fisik, dan kompensasi finansial terhadap prestasi kerja karyawan. (Tesis Doktoral, Universitas Mercu Buana Bekasi).

Felps, W., Mitchell, T. R., Hekman, D. R., Lee, T. W., Holtom, B. C., & Harman, W. S. (2009). Turnover contagion: How coworkers' job embeddedness and job search behaviors influence quitting. Academy of Management Journal, 52(3), 545–561.

Fitria, R., & Yuliana, L. (2025). Analisis lingkungan kerja terhadap turnover intentions pada karyawan PT Spesial Gold. MASMAN Master Manajemen, 3(2), 1–10.

Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a silver bullet. Journal of Marketing Theory and Practice, 19(2), 139–152.

Hassan, Z. (2022). Employee retention through effective human resource management practices in Maldives. Journal of Entrepreneurship, Management and Innovation, 18(2), 137–174.

Heriyanti, S. S., & Nasim, A. (2023). Pengaruh lingkungan kerja, kompensasi dan kepuasan kerja terhadap retensi karyawan. Jurnal Pelita Manajemen, 2(1), 22–33.

Hilya, S., & Ferdian, F. (2024). Pengaruh lingkungan kerja dan kompensasi terhadap retensi karyawan di Grand Rocky Hotel Bukittinggi. Jurnal Manajemen Perhotelan dan Pariwisata, 7(2), 140–149.

Hooi, L. Y., Salleh, M. I., & Latip, N. A. M. (2023). Mediating role of job embeddedness in the relationship between perceived organizational support, co-worker support and retention. International Journal of Education, Psychology and Counselling, 8(50), 221–242.

Igbinoba, E., Joel, O., Igbadumhe, F., & Peter, D. (2022). Employees’ retention strategies and organizational performance. Academy of Entrepreneurship Journal, 28(5), 1–12.

Ishak, R. P., & Pratama, Y. (2021). Pengaruh lingkungan dan kepuasan kerja terhadap retensi karyawan. Jurnal Ilmiah Pariwisata, 26(1), 10–22.

Itsnawati, T., & Halili, M. (2025). Kompensasi dalam meningkatkan kepuasan dan retensi karyawan. Jurnal Ekonomi STIEP, 10(1), 31–40.

Kanwal, H., Hayyat, A., & Kiran, M. (2023). Navigating the brain drain challenge: The role of compensation, job embeddedness, and commitment. Qlantic Journal of Social Sciences and Humanities, 4(3), 52–67.

Khatun, M., Rahman, S. N., & Khatun, M. (2023). Impact of development opportunities and compensation on retention. European Journal of Management and Marketing Studies, 8(1).

Kim, J. E., & Kim, S. Y. (2024). The effect of work cooperation and compensation satisfaction on job embeddedness. Journal of Intellectual Property, 24(3).

Kwag, H. J., & Yang, N. Y. (2023). Influence of work environment, job engagement, and psychological capital on job embeddedness. Journal of Korean Academy of Nursing Administration, 29(2), 109–118.

Lestari, L., & Syah, T. Y. R. (2025). Employee retention through satisfaction and engagement. Academia Open, 10(2), 10–21070.

Lintang, M. I. G., Lengkong, V. P., & Walangitan, M. D. (2024). Pengaruh talent management dan organizational commitment terhadap retensi karyawan. Jurnal EMBA, 12(01), 397–405.

Mitchell, T. R., Holtom, B. C., Lee, T. W., Sablynski, C. J., & Erez, M. (2001). Why people stay: Using job embeddedness to predict voluntary turnover. Academy of Management Journal, 44(6), 1102–1121.

Monica, H., & Hayati, N. R. (2025). The effect of toxic workplace environment and burnout on turnover intention. Journal of Accounting and Finance Management, 5(6), 1511–1526.

Momentum Works & Lark. (2023). Transforming Frontline Industries: Make F&B, Retail and Hospitality Greater. https://momentum.asia/product/transforming-frontline-industries

Natasya, F. J., Qurratu'aini, N. I., & Fitrianto, R. I. (2025). Peran kompensasi finansial dan non-finansial dalam meningkatkan retensi karyawan. J-MACC, 8(1), 28–37.

Neena, P. C., Dinesh, N., & Bhat, V. A. (2023). An overview of employee retention strategies. Journal of Contemporary Issues in Business and Government, 29(01).

Nelson, A., & Apriyana, T. (2024). Faktor-faktor yang mempengaruhi retensi karyawan. Jurnal Ekuilnomi, 6(2), 386–397.

Ngazo, Y. R., & Putranti, H. R. D. (2022). Pengaruh lingkungan kerja non fisik dan kompensasi terhadap retensi karyawan. Jurnal Riset Sosial Humaniora, 1(2), 11–29.

Phan Tan, L., & Pham Xuan, L. (2024). Examining the effect of a supportive work environment on volunteer retention: Job embeddedness as a mediator. Journal of Workplace Behavioral Health, 39(4), 440–462.

Pramono, J. A., Dara, D., & Handaru, A. W. (2025). Pengaruh kompensasi, budaya organisasi dan kepuasan kerja terhadap retensi karyawan. Indonesian Journal of Economics Management and Accounting, 2(10), 2683–2695.

Prastya, G., & Fu’ad, E. N. (2022). Mediasi kepuasan kerja pada hubungan lingkungan kerja dengan retensi karyawan. Jurnal Dinamika Ekonomi & Bisnis, 19(2), 213–226.

Pratiwi, E. C., & Hariani, M. (2023). Pengaruh lingkungan kerja dan motivasi kerja terhadap retensi karyawan. Journal of Trends Economics and Accounting Research, 4(2), 563–568.

Purba, E. M., & Pohan, Y. A. (2024). Pengaruh lingkungan kerja, beban kerja dan stres kerja terhadap retensi karyawan. Jurnal Widya, 5(1), 120–134.

Saputra, I. K. R. D., & Riana, I. G. (2021). The relationships of work environment, compensation, and organizational commitments on employee retention. Journal of Multidisciplinary Academic, 5(1), 20-25.

Sari, V. K. P., & Jemadi, J. (2024). Pengaruh lingkungan kerja, kompensasi dan kepuasan kerja terhadap retensi karyawan. Jurnal Manajemen Strategis, 1(02), 115–126.

Sazili, S., Ju’im, J., Indarti, S., & Efendi, R. (2022). Turnover intention influenced by work environment and job satisfaction. International Journal of Social Science Research and Review, 5(6), 102–108.

Schrodt, P., Scharp, K. M., & Braithwaite, D. O. (2021). Engaging theories in interpersonal communication: Multiple perspectives. Routledge.

Silalahi, L. M. (2022). Pengaruh kualitas SDM, kompensasi dan lingkungan kerja terhadap kepuasan kerja. Jurnal Ilmu Manajemen Terapan, 3(3), 257–269.

Solikha, S. M., & Rojuaniah, R. (2023). Pengaruh kompensasi terhadap kinerja dan turnover intention melalui job embeddedness. Innovative: Journal of Social Science Research, 3(3), 11175–11188.

Steindórsdóttir, B. D., Nerstad, C. G., & Magnúsdóttir, K. Þ. (2020). What makes employees stay? Mastery climate & job embeddedness. Nordic Psychology, 73(1), 91–115.

Stor, M. (2024). Employee retention and company performance results. Employee Relations, 46(7), 1422–1445.

Syah, I., Amirulloh, M. D., Jamal, A., & Qurratu’aini, N. I. (2025). Menelaah hubungan kompensasi dan retensi. Inisiatif: Jurnal Ekonomi, Akuntansi dan Manajemen, 4(2), 147–161.

United Nations. (2023). The sustainable development goals report 2023. United Nations Publications.

Violetta, V., & Edalmen, E. (2020). Pengaruh kompensasi terhadap retensi karyawan dengan kepuasan kerja sebagai variabel mediasi. Jurnal Manajerial Dan Kewirausahaan, 2(4), 1086-1095.

Widodo, D. S., & Yandi, A. (2022). Model kinerja karyawan: Kompetensi, kompensasi dan motivasi. Jurnal Ilmu Multidisiplin, 1(1), 1–14.

Wolfgruber, D., Stürmer, L., & Einwiller, S. (2022). Communication as a facilitator of an inclusive work environment. Personnel Review, 51(7), 1841–1860.

Zhenjing, G., Chupradit, S., Ku, K. Y., Nassani, A. A., & Haffar, M. (2022). Impact of employees' workplace environment on performance. Frontiers in Public Health, 10, 890400.

Zhou, S., Ma, J., Fan, S., Wang, H., An, W., Li, L., & Xiao, T. (2024). The mediating effect of job embeddedness on nursing work environment. Nurse Education in Practice, 78, 104034.

Downloads

Published

2025-01-03

How to Cite

PERAN JOB EMBEDDEDNESS DALAM MEMEDIASI PENGARUH LINGKUNGAN KERJA DAN KOMPENSASI TERHADAP RETENSI KARYAWAN: STUDI PADA INDUSTRI KULINER. (2025). Jurnal Manajemen Terapan Dan Keuangan, 14(04), 2152-2166. https://doi.org/10.22437/jmk.v14i04.52226

Most read articles by the same author(s)