Vol. 3 No. 2 (2020): JBSMR Vol. 3 No.2, June 2020

Table of Contents

• After-sales service to increase customer satisfaction: application of importance performance analysis method

  Andrianto Susilo, Ridho Bramulya Ikhsan

  1-7

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  Abstract views: 369 times | PDF downloaded: 362 times | Published: 2020-06-28

• The model of the influence of service quality and marketing experience on customer satisfaction with brand equity as an intervening variable in bank jambi indonesia

  Dahmiri Dahmiri

  8-21

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  Abstract views: 231 times | PDF downloaded: 242 times | Published: 2020-06-28

• The effect of halal tour, word of mouth, price and social media on visiting decisions to non muslim countries at pt.tour and travel antavaya palembang

  Desfika Rusmalita Utami, Misniwati Misniwati, Aryanti Aryanti

  18-21

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  Abstract views: 256 times | PDF downloaded: 305 times | Published: 2020-06-28

• Can financial performance affect firm value?: mediated by dividend policy

  Nurfala Safitri, Dinnul Alfian Akbar, Sri Delasmi Jayanti

  22-25

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  Abstract views: 319 times | PDF downloaded: 283 times | Published: 2020-06-28

• The effect of individual characteristics on organizational citizenship behavior (OCB) with intrinsic motivation as an intervening variable in BUMDES

  Epsilandri Setyarini, Muhammad Hengki Setiawan

  26-31

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  Abstract views: 301 times | PDF downloaded: 244 times | Published: 2020-06-29

• First-party and third-party food delivery apps, which is better in Indonesia?

  Kartika Aprilia Benhardy, Matthew Ronadi

  32-38

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  Abstract views: 1360 times | PDF downloaded: 1144 times | Published: 2020-06-28

• Loyalty program and its influence on customer loyalty on mobile service with customer satisfaction as a mediating variable

  Mulyadi Raf, Agus Syarif

  39-43

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  Abstract views: 275 times | PDF downloaded: 269 times | Published: 2020-06-28

• The influence of fundamental analysis and systematic risk towards stock price of banks in Indonesia

  Purwanto Purwanto, Erynda Bhita Safira

  44-52

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  Abstract views: 284 times | PDF downloaded: 287 times | Published: 2020-06-28

• The Influence of Organizational Culture to Supply Chain Performance by Moderating Effect of Transformational Leadership on Manufacturing Company in Riau Island Province

  nasar buntu laulita

  53-61

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  Abstract views: 164 times | PDF downloaded: 144 times | Published: 2020-06-29

• A conceptual framework to examines brand equity in bank and financial firms

  Suyono Saputra

  62-67

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  Abstract views: 395 times | PDF downloaded: 466 times | Published: 2020-06-30