RETAINING MILLENNIAL EMPLOYEES IN THE WORKPLACE: A LITERATURE REVIEW

Authors

  • Evelin Hudiono Universitas Airlangga
  • Reza Lidia Sari Universitas Airlangga

DOI:

https://doi.org/10.22437/jbsmr.v6i1.22224

Keywords:

Turnover Intention, Employee, Millennial

Abstract

Desire to leave organization (turnover intention) is a phenomenon that has increased in recent years, especially for Millennial employees that dominate the job market now and have unique characteristics which require special attention. This systematic literature review aimed to identify the factors that influence turnover intention in Millennial employees. On 25 June 2022, a search on three databases: SAGE Journals, Springer Link, and Web of Science, and keywords “turnover intention*†AND “Millennial*†OR “generation y†OR “gen-yâ€, with year filter 2019-2022, showed 73 relevant articles. Furthermore, applying the inclusion and exclusion criterias, there were 5 articles selected. The results showed that the influencing factors are: psychological contract violations, work-life balance, job characteristics (task and knowledge), work fulfillment, and the quality of relationship with colleagues. By knowing these factors, organizations can use them as a reference in formulating strategies to retain Millennial employees in the workplace.

Downloads

Download data is not yet available.

Author Biography

Reza Lidia Sari, Universitas Airlangga

Department of Psychology, Universitas Airlangga, Surabaya, Indonesia

References

Abate, J., Schaefer, T., & Pavone, T. (2018). Understanding generational identity, job burnout, job satisfaction, job tenure, and turnover intention. Journal of Organizational Culture, Communications, and Conflict, 22(1), 1-12.

Berisha, G., & Lajçi, R. (2020). Fit to Last? Investigating How Person-Job Fit and Person-Organization Fit Affect Turnover Intention in the Retail Context. Organizations and Markets in Emerging Economies, 11(2), 407–428. https://doi.org/10.15388/omee.2020.11.40

Deloitte. (2016). Winning over the next generation of leaders. Retrieved from The Deloitte Millennial Survey: https://www2.deloitte.com/content/dam/Deloitte/global/Documents/About-Deloitte/gx-millenial- survey-2016-exec-summary.pdf

Dimock, M. (2019, January 17). Defining generations: Where Millennials end and Generation Z begins. Retrieved from Pew Research Center: https://www.pewresearch.org/fact-tank/2019/01/17/where- millennials-end-and-generation-z-begins/

Feng, C., Fay, S., & Xiang, K. (2021). When do we need higher educated salespeople? The role of work experience. Review of Managerial Science, 15(5), 1391-1429. https://doi.org/10.1007/s11846-020-00388- y

Hassan, M. M., Jambulingam, M., Alagas, E. N., Uzir, M. U., & Halbusi, H. A. (2020). Necessities and ways of combating dissatisfactions at workplaces against the Job-Hopping Generation Y employees. Global Business Review, 1-26. doi: https://doi.org/10.1177/0972150920926966

Hassan, M. M., Jambulingam, M., Narayan, E. A., Islam, S. N., & Zaman, A. U. (2021). Retention Approaches of Millennial at Private Sector: Mediating Role of Job Embeddedness. Global Business Review, 1¬–27. https://doi.org/10.1177%2F0972150920932288

Hom, P. W., Lee, T. W., Shaw, J. D., & Hausknecht, J. P. (2017). One hundred years of employee turnover theory and research. Journal of Applied Psychology, 102(3), 530–545. https://psycnet.apa.org/doi/10.1037/apl0000103

Jaharuddin, N. S., & Zainol, L. N. (2019). The impact of work-life balance on job engagement and turnover intention. South East Asian Journal of Management, 13(1), 106-117.

https://doi.org/10.21002/seam.v13i1.10912

Lee, C. H., & Chen, C. W. (2021). The impact of psychological contract violation and generation difference in the workplace: An empirical study of China. Human Systems Management, 40(6), 825-841. https://doi.org/10.3233/HSM-201073

Luthans, F., & Peterson, S. J. (2002). Employee engagement and manager selfâ€efficacy. Journal of management development, 376–387. https://psycnet.apa.org/doi/10.1108/02621710210426864

Moreno, A., Navarro, C., & Fuentes-Lara, C. (2022). Factors Affecting Turnover Intentions Among Millennial Public Relations Professionals: The Latin American Case. Public Relations Inquiry, 11(2), 199–220. https://doi.org/10.1177/2046147X221081176

Queiri, A., Yusoff, W. F., & Dwaikat, N. (2014). Generation-Y employees’ turnover: Work-values fit perspective. International Journal of Business and Management, 9(11), 199–213. https://doi.org/10.5539/ijbm.v9n11p199

Rahman, M. K.-M. (2015). The impact of salesperson’s training on organizational outcomes. Journal of Scientific Research and Development, 2(8), 48–57.

Sahni, J. (2021). Employee engagement among millennial workforce: Empirical study on selected antecedents and consequences. SAGE Open, 11(1), 1-13.

https://doi.org/10.1177%2F21582440211002208

Vui-Yee, K., & Paggy, K. (2020). The effect of work fulfillment on job characteristics and employee retention: Gen Y employees. Global Business Review, 21(2), 313-327.

https://doi.org/10.1177/0972150918778912

Weerarathne, R. S., Walpola, M. D., Piyasiri, A. D., Jayamal, I. A., Wijenayaka, T. H., & Pathirana, G. Y. (2022). ‘Leave or remain’: intentions of Gen X and Y employees. Quality & Quantity, 1-20. https://doi.org/10.1007/s11135-022-01456-z

Downloads

Published

2023-02-08

How to Cite

Hudiono, E., & Sari, R. L. (2023). RETAINING MILLENNIAL EMPLOYEES IN THE WORKPLACE: A LITERATURE REVIEW. JOURNAL OF BUSINESS STUDIES AND MANGEMENT REVIEW, 6(1), 32-37. https://doi.org/10.22437/jbsmr.v6i1.22224