THE ROLE OF WORK STRESS IN MEDIATING COLLABORATIVE LEADERSHIP STYLES ON EMPLOYEE PERFORMANCE AT THE JAMBI PRATAMA TAX SERVICE OFFICE

Muhammad Nopbrima; Zulfina Adriani; Syahmardi Yacob

doi:10.22437/jbsmr.v6i2.25914

Authors

Muhammad Nopbrima magister management
Zulfina Adriani Universitas Jambi
Syahmardi Yacob Universitas Jambi

DOI:

https://doi.org/10.22437/jbsmr.v6i2.25914

Keywords:

Collaborative Leadership Style, Work Stress, Perfomance

Abstract

This research was conducted at KPP Pratama Jambi to determine the role of work stress in mediating collaborative leadership styles on employee performance. The research conducted was qualitative research, with a total of 112 respondents, and was processed using the partial least square (PLS) application. The testing process is carried out in four stages, namely outer model, inner model, and hypothesis testing. The tests that have been carried out have yielded results, namely there is a positive and significant influence between collaborative leadership style on work stress with a significant value of 0.000, between leadership style on employee performance with a significant result of 0.001, between work stress on employee performance with a significant value of 0.045, and between work stress mediating collaborative leadership style on employee performance with a significant result of 0.047 and all hypotheses Accepted. The conclusion found is that collaborative leadership styles can help employees manage work stress so that employee performance is maximized.

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