Manajemen Mutu Pendidikan Di SD Harapan Mulia pada Masa Panedmi Covid-19

Authors

  • Gayus Sadarman Tafonao Universitas Negeri Jakarta

DOI:

https://doi.org/10.22437/gentala.v7i2.16335

Keywords:

Education, Quality Management, Pandemic Covid-19

Abstract

Educational quality management is a process of improving educational performance by utilizing available resources to create customer satisfaction. Schools as institutions that provide services in the form of services and products must have quality and existence that can amaze so that it can generate trust among the community. people as customers. This research was conducted at Harapan Mulia Elementary School, Bekasi. The purpose of this study was to determine the management of education quality during the Covid-19 pandemic at Harapan Mulia Elementary School, Bekasi. This research is a descriptive qualitative research, where the data collection process is carried out by means of observation and interviews, the informant in this study to obtain the data and information needed is Mr. Hendra Agatama, S.Pd as the Principal. Based on the results of observations and interviews that have been carried out during the Covid-19 pandemic, Harapan Mulia Elementary School Bekasi has quality management of education that is maintained in quality and even tends to increase in the era of the COVID-19 pandemic. Even though in theera new normal, Harapan Mulia Elementary School still has a high commitment in providing the best service to both students and parents.  

Downloads

Download data is not yet available.

References

Calam, A., & Qurniati, A. (2016). Merumuskan Visi dan Misi Lembaga Pendidikan. Jurnal Saintikom, 15(1).

Djuanda, G. (2021). Fungsi-Fungsi Manajemen. Dasar Ilmu Manajemen, 59.

Firdaus, E., Purba, RA, Kato, I., Purba, S., Aswan, N., Karwanto, K., & Chamidah, D. (2021). Manajemen Mutu Pendidikan . Yayasan Kita Menulis.

Habibi, A. (2020). Normal Baru Pasca Covid-19. ADALAH, 4 (1).

Hanafi, M. (2015). Manajemen.

Kearsipan, CM 1. Pengertian Manajemen. Fakultas Tarbiyah Dan Keguruan Universitas Islam Negeri Raden Intan Lampung 2020/1440 H.

Ni'matuzahroh, S., & Prasetyaningrum, S. (2018). Observasi: Teori dan Aplikasi Dalam Psikologi (Vol. 1). UMMPress.

Nuchron, N., Soenarto, S., & Sudarsono, FX (2013). Model evaluasi diri sekolah menengah kejuruan di Daerah Isitimewa Yogyakarta. Jurnal Pendidikan Vokasi, 3 (1).

Mar’atusholihah, H., Priyanto, W., & Damayani, A. T. (2019). Pengembangan Media Pembelajaran Tematik Ular Tangga Berbagai Pekerjaan. MIMBAR PGSD Undiksha, 7(3).

Maujud, F. (2018). Implementasi Fungsi-fungsi Manajemen Dalam Lembaga Pendidikan Islam (studi kasus pengelolaan madrasah ibtidaiyah islahul muta'allim pagutan). Jurnal Penelitian Keislaman, 14 (1), 31-51.

Downloads

Published

2022-12-31

How to Cite

Tafonao, G. S. (2022). Manajemen Mutu Pendidikan Di SD Harapan Mulia pada Masa Panedmi Covid-19. Jurnal Gentala Pendidikan Dasar, 7(2), 181-187. https://doi.org/10.22437/gentala.v7i2.16335