EVOLVING TRENDS IN HUMAN RESOURCE MANAGEMENT RESEARCH WITHIN TOURISM: INSIGHTS FROM A BIBLIOMETRIC ANALYSIS
DOI:
https://doi.org/10.22437/jiituj.v9i1.35392Keywords:
Bibliometric Approach, Content Analysis, Human Resource Management, Research Trend, R StudioAbstract
Human Resource Management (HRM) is a strategic approach to managing people effectively in tourism companies, providing a competitive edge. This study aims to reveal research trends from 2020 to 2022 through a bibliometric and content analysis of HRM-related articles in the tourism industry. A total of 1,086 Scopus-indexed articles were analyzed using R Studio with the bibliometric package. Key metrics such as countries, authors, and institutions contributing to HRM research were examined. The findings show that the United States and China were the most productive countries in article output, with Wang and Zhang identified as the most prolific authors and Netreported as the leading institution. Emerging themes and keywords were also identified, indicating significant areas of focus in HRM research. The results highlight that HRM remains a trending topic in the tourism sector, driven by its role in enhancing organizational performance. This study is one of the few to provide a comprehensive bibliometric analysis of HRM in tourism, offering insights into global research productivity and trends over three years. The findings have practical implications for both academia and industry, suggesting that future research should focus on specific HRM practices that can further improve competitiveness in the tourism sector. These insights can guide tourism companies in refining HRM strategies to enhance performance and adaptability.
Downloads
References
Abouzid, M., Glowka, A. K., & Karazniewics-Lada, M. (2021). Trend research of vitamin D receptor: Bibliometric analysis. Health Informatics Journal, 27(4), 1–14. https://doi.org/10.1177/14604582211043158.
AM, M. A., Hadi, S., & Istiyono, E. (2023). Trend research mapping of differentiated instruction: A bibliometric analysis. Journal of Pedagogical Research, 7(3), 194–210. https://doi.org/10.33902/JPR.202320544.
Andati, P., Majiwa, E., Ngigi, M., Mbeche, R., & Ateka, J. (2022). Media or information literacy as variables for citizen participation in public decision-making? A bibliometric overview. Sustainable Technology and Entrepreneurship, 1(2), 1–11. https://doi.org/10.1016/j.stae.2022.100030.
Andersen, N. (2021). Mapping the expatriate literature: a bibliometric review of the field from 1998 to 2017 and identification of current research fronts. International Journal of Human Resource Management, 32(22), 4687–4724. https://doi.org/10.1080/09585192.2019.1661267.
Aria, M., & Cuccurullo, C. (2017). Bibliometrix: An R-tool for comprehensive science mapping analysis. Journal of Informetrics, 11(4), 959–975. https://doi.org/10.1016/j.joi.2017.08.007.
Atkinson, C., Lupton, B., Kynighou, A., & Antcliff, V. (2022). Small firms, owner managers and (strategic?) human resource management. Human Resource Management Journal, 32(2), 449–469. https://doi.org/10.1111/1748-8583.12406.
Atzeni, M., Del Chiappa, G., & Mei Pung, J. (2022). Enhancing visit intention in heritage tourism: The role of object-based and existential authenticity in non-immersive virtual reality heritage experiences. International Journal of Tourism Research, 24(2), 240–255. https://doi.org/10.1002/jtr.2497.
Aung, T., Liana, S. R., Htet, A., Bhaumik, A., & Poddar, S. (2024). Mediating financial and hse roles in risk management impact on Myanmar construction success. Jurnal Ilmiah Ilmu Terapan Universitas Jambi, 8(1), 379–397. https://doi.org/10.22437/jiituj.v8i1.32699.
BoangManalu, E. N., Iqbal, M., & Garcia, C. (2024). Analysis of the relationship between interest and learning outcomes of physics in senior high school. EduFisika: Jurnal Pendidikan Fisika, 9(1), 46-53. https://doi.org/10.59052/edufisika.v9i1.29641.
Boon, C., Den Hartog, D. N., & Lepak, D. P. (2019). A Systematic Review of Human Resource Management Systems and Their Measurement. Journal of Management, 45(6), 2498–2537. https://doi.org/10.1177/0149206318818718.
Boon, C., Eckardt, R., Lepak, D. P., & Boselie, P. (2018). Integrating strategic human capital and strategic human resource management. International Journal of Human Resource Management, 29(1), 34–67. https://doi.org/10.1080/09585192.2017.1380063.
Brewster, C. (2022). On criticism, human resource management and civility. Human Resource Management Journal, 32(3), 518–523. https://doi.org/10.1111/1748-8583.12448.
Bukhari, A., & Rana, R. A. (2017). Factors influencing consumer’s green product purchase decision by mediation of green brand image. International Journal of Research, 4(7), 1620–1632.
Cabanillas-lazo, M., Eugenia, M., Quispe-vicu, C., Mauricio, F., Barja-ore, J., & Mayta-tovalino, F. (2022). Global academic output on COVID-19 and guillain-garre syndrome: A bibliometric analysis. Heliyon, 8(10), 15–19. https://doi.org/10.1016/j.heliyon.2022.e11354.
Chumburidze, M., Setiabudi, E., Vassiliadou, M., Hasanov, R., & Duangpaserth, K. (2023). Unveiling the complex interplay between active learning and teacher development: Insights from TIMSS 2022 in Georgia. Interval: Indonesian Journal of Mathematical Education, 1(2), 118-125. https://doi.org/10.37251/ijome.v1i2.1363.
Cooke, F. L. (2018). Concepts, contexts, and mindsets: Putting human resource management research in perspectives. Human Resource Management Journal, 28(1), 1–13. https://doi.org/10.1111/1748-8583.12163.
Dai, Y., Wang, Z. A., Li, Y., Wang, J., Ren, J., Zhang, P., & Liu, X. (2020). Genome engineering and synthetic biology for biofuels: A bibliometric analysis. Biotechnology and Applied Biochemistry, 67(6), 1–36. https://doi.org/10.1002/bab.2069.
Delery, J. E., & Roumpi, D. (2017). Strategic human resource management, human capital and competitive advantage: is the field going in circles? Human Resource Management Journal, 27(1), 1–21. https://doi.org/10.1111/1748-8583.12137.
Dessi, L. C., & Shah, M. (2023). Application of the numbered head together type cooperative learning model to improve student learning outcomes in mathematics subjects. Interval: Indonesian Journal of Mathematical Education, 1(2), 67-72. https://doi.org/10.37251/ijome.v1i2.773.
Donthu, N., Kumar, S., Mukherjee, D., Pandey, N., & Lim, W. M. (2021). How to conduct a bibliometric analysis: An overview and guidelines. Journal of Business Research, 133(April), 285–296. https://doi.org/10.1016/j.jbusres.2021.04.070.
Duque Oliva, E. J., Sánchez-Torres, J. A., & Sanabria Niño, J. S. (2022). City brand evolution research and future agenda: bibliometric and science mapping analysis. Heliyon, 8(8). https://doi.org/10.1016/j.heliyon.2022.e10031.
Fashina, A. A., Omar, M. A., Sheikh, A. A., & Fakunle, F. F. (2021). Exploring the significant factors that influence delays in construction projects in Hargeisa. Heliyon, 7(4), 1–9. https://doi.org/10.1016/j.heliyon.2021.e06826.
Fitriani, F., Triandafillidis, T., & Thao, L. P. (2023). Exploring the integration of computational thinking and mathematical modelling in STEM Education. Interval: Indonesian Journal of Mathematical Education, 1(2), 73-82. https://doi.org/10.37251/ijome.v1i2.1341.
García-Lillo, F., Úbeda-García, M., & Marco-Lajara, B. (2017). The intellectual structure of human resource management research: a bibliometric study of the international journal of human resource management, 2000–2012. International Journal of Human Resource Management, 28(13), 1786–1815. https://doi.org/10.1080/09585192.2015.1128461.
Harvey, G., & Turnbull, P. (2020). Ricardo flies Ryanair: Strategic human resource management and competitive advantage in a Single European Aviation Market. Human Resource Management Journal, 30(4), 553–565. https://doi.org/10.1111/1748-8583.12315.
Hayati, N., & Novitasari, D. (2017). An analysis of tourism service quality toward customer satisfaction (study on tourists in Indonesia travel destinations to Bali). International Journal of Marketing and Human Resource Management, 8(2), 9–20.
Herawati, H., Khairinal, K., & Idrus, A. (2023). Harmonizing nature and knowledge: Crafting engaging thematic teaching tools for expedition on environmental preservation. Tekno - Pedagogi : Jurnal Teknologi Pendidikan, 13(1), 21-31. https://doi.org/10.22437/teknopedagogi.v13i1.32525.
Hidayati, A., Susanti, E., Jamalong, A., Ginting, D., Suwanto, W., & Arifin, A. (2024). Marketing analytics in the era of digital-based marketing strategy. Jurnal Ilmiah Ilmu Terapan Universitas Jambi, 8(1), 61–75. https://doi.org/10.22437/jiituj.v8i1.31908.
Hutomo, A., Marditama, T., Limakrisna, N., Sentosa, I., Lee, J., & Yew, K. (2020). Green Human Resource Management, Customer Environmental Collaboration and the Enablers of Green Employee Empowerment: Enhanching an Environmental Performance. Dinasti International Journal of Economics, Finance & Accounting (DIJEFA), 1(2), 358–372. https://doi.org/10.38035/DIJEFA.
Jeris, S. S., Ur Rahman Chowdhury, A. S. M. N., Akter, M. T., Frances, S., & Roy, M. H. (2022). Cryptocurrency and stock market: bibliometric and content analysis. Heliyon, 8(9), e10514. https://doi.org/10.1016/j.heliyon.2022.e10514.
Kalia, P., Mladenovic, D., & Acevedo-Duque, A. (2022). Decoding the trends and the emerging research directions of digital tourism in the last three decades: a bibliometric analysis. SAGE Open, 44(2), 190–202. https://doi.org/10.1177/21582440221128179.
Kasdi, A., Farida, U., & Cahyadi, I. F. (2018). Wali city branding: Marketing strategy in promoting halal tourism destinations Demak Indonesia. Geojournal of Tourism and Geosites, 25(2), 463–473. https://doi.org/10.30892/gtg.25215-373.
Kholidah, H., Hijriah, H. Y., Mawardi, I., Huda, N., Herianingrum, S., & Alkausar, B. (2022). A bibliometric mapping of peer-to-peer lending research based on economic and business perspective. Heliyon, 20(22), 1–36. https://doi.org/10.1016/j.heliyon.2022.e11512.
Khoviriza, Y., Azzahra, M. Z., Galadima, U., & Salsabila, W. S. (2024). Revealing the impact: Meta analysis of problem based learning models on improving communication skills in science learning. EduFisika: Jurnal Pendidikan Fisika, 9(1), 38-45. https://doi.org/10.59052/edufisika.v9i1.32650.
Kim, J. (Sunny), Milliman, J. F., & Lucas, A. F. (2021). Effects of CSR on affective organizational commitment via organizational justice and organization-based self-esteem. International Journal of Hospitality Management, 92(September 2020), 102691. https://doi.org/10.1016/j.ijhm.2020.102691.
Kwong, C., Demirbag, M., Wood, G., & Cooke, F. L. (2021). Human resource management in the context of high uncertainties. International Journal of Human Resource Management, 32(17), 3569–3599. https://doi.org/10.1080/09585192.2021.1966203.
Li, P., Tong, X., Wang, T., Wang, X., Zhang, W., Qian, L., Liao, J., Diao, W., Zhou, J., & Wu, W. (2022). Biofilms in wound healing: A bibliometric and visualised study. International Wound Journal, 20(2), 313–327. https://doi.org/10.1111/iwj.13878.
Macke, J., & Genari, D. (2019). Systematic literature review on sustainable human resource management. Journal of Cleaner Production, 208, 806–815. https://doi.org/10.1016/j.jclepro.2018.10.091.
Man, D. W. K., Tsang, W. S. F., Lu, E. Y., & Tsang, H. W. H. (2019). Bibliometric study of research productivity in occupational therapy and physical therapy/physiotherapy in four Western countries and five Asian countries/regions. Australian Occupational Therapy Journal, 66(6), 690–699. https://doi.org/10.1111/1440-1630.12608.
Markoulli, M. P., Lee, C. I. S. G., Byington, E., & Felps, W. A. (2017). Mapping human resource management: Reviewing the field and charting future directions. Human Resource Management Review, 27(3), 367–396. https://doi.org/10.1016/j.hrmr.2016.10.001.
Martens, A., & Vanhoucke, M. (2018). An empirical validation of the performance of project control tolerance limits. Automation in Construction, 89(January), 71–85. https://doi.org/10.1016/j.autcon.2018.01.002.
Mathew, J., Srinivasan, V., & Croucher, R. (2022). Managing human resource management rension in project-based organisations. Human Resource Management Journal, 1(1), 1-20.
Matthews, G. (2018). Employee engagement: what’s your strategy? Strategic HR Review, 17(3), 150–154. https://doi.org/10.1108/shr-03-2018-0025.
Mukherjee, D., Lim, W. M., Kumar, S., & Donthu, N. (2022). Guidelines for advancing theory and practice through bibliometric research. Journal of Business Research, 148(May), 101–115. https://doi.org/10.1016/j.jbusres.2022.04.042.
Nobanee, H., Dilshad, M. N., Al Dhanhani, M., Al Neyadi, M., Al Qubaisi, S., & Al Shamsi, S. (2021). Big data applications the banking sector: a bibliometric analysis approach. SAGE Open, 11(4), 1–18. https://doi.org/10.1177/21582440211067234.
Okaiyeto, K., Ekundayo, T. C., & Okoh, A. I. (2020). Global research trends on bioflocculant potentials in wastewater remediation from 1990 to 2019 using a bibliometric approach. Letters in Applied Microbiology, 71(6), 567–579. https://doi.org/10.1111/lam.13361.
Pak, K., Kooij, D. T. A. M., De Lange, A. H., & Van Veldhoven, M. J. P. M. (2019). Human Resource Management and the ability, motivation and opportunity to continue working: A review of quantitative studies. Human Resource Management Review, 29(3), 336–352. https://doi.org/10.1016/j.hrmr.2018.07.002.
Pan, H. W., Wiens, P. D., & Moyal, A. (2023). A bibliometric analysis of the teacher leadership scholarship. Teaching and Teacher Education, 121, 103936. https://doi.org/10.1016/j.tate.2022.103936.
Pantiyasa, I. W., Sutiarso, M. A., & Suprapto, I. N. A. (2023). Evaluation of agriculture-based tourism products in tinggan traditional village. Jurnal Ilmiah Ilmu Terapan Universitas Jambi, 7(1), 5–10. https://doi.org/10.22437/jiituj.v7i1.17795.
Phoong, S. Y., Khek, S. L., & Phoong, S. W. (2022). The bibliometric analysis on finite mixture model. SAGE Open, 12(2), 1–13. https://doi.org/10.1177/21582440221101039.
Putriningsih, D. P. E., Suwintari, I. G. A. E., & Widada, M. C. P. N. (2023). Location and motivation influence on the decision to visit the Tembeling, Nusa Penida. Jurnal Ilmiah Ilmu Terapan Universitas Jambi, 7(1), 68-74. https://doi.org/10.22437/jiituj.v7i1.26663.
Rahmayani, F., Hambali, S. M., Moghadam, A. A., Ripeanu, D., & Nkambule, T. (2023). Unveiling college student preferences: integrating numerical and factor analysis in understanding choices for mathematics majors. Interval: Indonesian Journal of Mathematical Education, 1(2), 83-98. https://doi.org/10.37251/ijome.v1i2.1346.
Rejeb, A., Rejeb, K., Abdollahi, A., & Treiblmaier, H. (2022). The big picture on instagram research: Insights from a bibliometric analysis. Telematics and Informatics, 73(August), 101876. https://doi.org/10.1016/j.tele.2022.101876.
Rini, E. F. S., Raptis, P., Sozcu, O. F., Abdelrhman, S. A. A. M., & Lara-Valenzuela, C. (2023). Technology and ethics in social media: A study of the phenomenon of digital bullying in the young generation. Journal of Educational Technology and Learning Creativity, 1(2), 106-114. https://doi.org/10.37251/jetlc.v1i2.1400.
Seetharam, A., Ali, M. T., Wang, C. Y., Schultz, K. E., Fischer, J. P., Lunsford, S., Whipple, E. C., Loder, R. T., & Kacena, M. A. (2018). Authorship trends in the journal of orthopaedic research: A bibliometric analysis. Journal of Orthopaedic Research, 36(11), 3071–3080. https://doi.org/10.1002/jor.24054.
Setiyani, E. N., Baharin, Z. H. Z., & Jesse, S. N. (2023). Development of POE-Based student worksheets (Predict, Observe, And Explain) for students’ mathematical representation abilities. Journal of Educational Technology and Learning Creativity, 1(2), 78-87. https://doi.org/10.37251/jetlc.v1i2.792.
Shen, J., Messersmith, J. G., & Jiang, K. (2018). Advancing human resource management scholarship through multilevel modeling. International Journal of Human Resource Management, 29(2), 227–238. https://doi.org/10.1080/09585192.2017.1331622.
Simanjuntak, D., & Yapari, S. (2020). The Analysis of Nonverbal Symbolic Interaction By Frontliner in the Service of Five Star Hotels in Bandung. Tourism Scientific Journal, 5(2), 210–231. http://www.jurnal.stiepar.ac.id/index.php/tsj/article/view/95/66.
Sitopu, Y. B., Sitinjak, K. A., & Marpaung, F. K. (2021). The influence of motivation, work discipline, and compensation on employee performance. Golden Ratio of Human Resource Management, 1(2), 72–83. https://doi.org/10.52970/grhrm.v1i2.79.
Sultanuddin, S., Saharudin, S., Yamin, M., Waite, V., & Baral, L. N. (2023). Implementation of portfolio assessment in english lessons at man insan cendekia jambi. Tekno - Pedagogi : Jurnal Teknologi Pendidikan, 13(1), 32-40. https://doi.org/10.22437/teknopedagogi.v13i1.32569.
Suryani, N. Y., Rizal, S., Rohani, T., & Ratnaningsih, H. (2024). Improving learners’ english writing skills through digital technology and project-based learning. Jurnal Ilmiah Ilmu Terapan Universitas Jambi, 8(1), 21–34. https://doi.org/10.22437/jiituj.v8i1.32506.
Sydow, J., Wirth, J., & Helfen, M. (2020). Strategy emergence in service delivery networks Network-oriented human resource. Human Resource Management Journal, 30(7), 566-585. https://doi.org/10.1111/1748-8583.12298.
Troth, A. C., & Guest, D. E. (2020). The case for psychology in human resource management research. Human Resource Management Journal, 30(1), 34–48. https://doi.org/10.1111/1748-8583.12237.
Vincent, S., Bamber, G. J., Delbridge, R., Doellgast, V., Grady, J., & Grugulis, I. (2020). Situating human resource management in the political economy: Multilevel theorising and opportunities for kaleidoscopic imagination. Human Resource Management Journal, 30(4), 461–477. https://doi.org/10.1111/1748-8583.12328.
Wang, W., Dong, X., Qu, J., Lin, Y., & Liu, L. (2021). Bibliometric analysis of microtia-related publications from 2006 to 2020. Ear, Nose and Throat Journal. https://doi.org/10.1177/01455613211037641.
Wininger, A. E., Fischer, J. P., Likine, E. F., Gudeman, A. S., Brinker, A. R., Ryu, J., Maupin, K. A., Lunsford, S., Whipple, E. C., Loder, R. T., & Kacena, M. A. (2017). Bibliometric analysis of female authorship trends and collaboration dynamics over JBMR’S 30-year history. Journal of Bone and Mineral Research, 32(12), 2405–2414. https://doi.org/10.1002/jbmr.3232.
Yang, L., Liu, F., Liu, C., Yu, C., & Chang, Y. (2022). Bibliometric analysis of top-cited articles in Journal of Dental Sciences. Journal of Dental Sciences, 09(17), 1–7. https://doi.org/10.1016/j.jds.2022.09.017.
Yolviansyah, F., Amin, N. F., Retutas, M., Tuan, N. A., & Peiling, L. (2023). Implementation of information technology algorithms based on ICT media to make teachers have 21st century skills. Journal of Educational Technology and Learning Creativity, 1(2), 98-105. https://doi.org/10.37251/jetlc.v1i2.1398.
Yusnidar, Y., Kartika, E., Iqbal, M., Vitoekpon, I., Husseini, M. M. E., Hagos, H., & Khan, Y. (2023). Formulation of red bean meatballs as a local food alternative: Increasing protein and fiber using design expert D-Optimal. Journal of Educational Technology and Learning Creativity, 1(2), 115-139. https://doi.org/10.37251/jetlc.v1i2.1405.
Zhang, B., Rahmatullah, B., Wang, S. L., Zhang, G., Wang, H., & Ebrahim, N. A. (2021). A bibliometric of publication trends in medical image segmentation: Quantitative and qualitative analysis. Journal of Applied Clinical Medical Physics, 22(10), 45–65. https://doi.org/10.1002/acm2.13394.
Zhang, L., Ling, J., & Lin, M. (2022). Artifical intelligence in renewable energy: A Comprehensive bibliometruc analysis. Energy Reports, 8, 14072-14089. https://doi.org/10.1016/j.egyr.2022.10.347.
Zhang, T., Chen, J., & Hu, B. (2019). Authenticity, quality, and loyalty: Local food and sustainable tourism experience. Sustainability, 11(12), 3437. https://doi.org/10.3390/su11123437.
Zyoud, S. H. (2018). Investigating global trends in paraquat intoxication research from 1962 to 2015 using bibliometric analysis. American Journal of Industrial Medicine, 61(6), 462–470. https://doi.org/10.1002/ajim.22835.
Zyoud, S. H., Al-Jabi, S. W., Sweileh, W. M., & Waring, W. S. (2015). Scientific research related to calcium channel blockers poisoning. Human and Experimental Toxicology, 34(11), 1162–1170. https://doi.org/10.1177/0960327115571768.
Zyoud, S. H., Waring, W. S., Al-Jabi, S. W., & Sweileh, W. M. (2017). Global research production in glyphosate intoxication from 1978 to 2015: A bibliometric analysis. Human and Experimental Toxicology, 36(10), 997–1006. https://doi.org/10.1177/0960327116678299.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Sunda Ariana, Sulaiman Helmi, Malik Cahyadin, Deshinta Arrova Dewi, Mashal Kasem Alqudah

This work is licensed under a Creative Commons Attribution 4.0 International License.