Adoption of POS Technology in MSMEs: A Case Study of Ecoprint Forum, Purbalingga
DOI:
https://doi.org/10.22437/jkam.v7i1.21453Keywords:
Digitalization, Ecoprint, MSMEs, Poin of Sale, Technology AdoptionAbstract
Micro, Small, and Medium Enterprises (MSMEs) are businesses operated by individuals, households, or small organizations, commonly characterized by limited annual turnover, assets, and number of employees. A significant issue among MSMEs is the lack of separation between business and personal finances, leading to ineffective financial management and the absence of professional systems. This challenge often results in difficulties in tracking inventory and transaction data accurately. In response to this issue, this community engagement project aims to implement a Point of Sale (POS) application as a practical solution for improving financial and operational efficiency within MSMEs. The initial implementation was conducted with a partner MSMEs in Purbalingga, Alima Makmur, which operates in retail paint. To further evaluate the benefits and adaptability of the POS system, the implementation was extended to members of the Ecoprint MSMEs Forum in Purbalingga. The results show that 4 out of 5 MSMEs successfully adopted and independently operated the POS application. This study contributes to the growing body of knowledge on digital adoption in micro-enterprises and provides practical implications for enhancing business sustainability through simple technological interventions.
Downloads
References
Alfarizi, M., Widiastuti, T., & Ngatindriatun, N. (2023). Exploration of technological challenges and public economic trends phenomenon in the sustainable performance of Indonesian Digital MSMEs on Industrial Era 4.0. Journal of Industrial Integration and Management, 09(01), 65–96. https://doi.org/10.1142/s2424862223500045
Allal-Chérif, O., Climent, J. C., & Berenguer, K. J. U. (2022). Born to be sustainable: How to combine strategic disruption, open innovation, and process digitization to create a sustainable business. Journal of Business Research, 154, 113379. https://doi.org/10.1016/j.jbusres.2022.113379
Arsa, D., & Nugraha, H. (2020). Analysis of awareness level on the use of free/open-source software (FOSS) in Indonesian educational institutions [in Bahasa]. JUSS (Jurnal Sains Dan Sistem Informasi), 3(1), 26–31.
Awoyemi, B. O., & Makanju, A. A. (2020). The growth prospect and challenges of financing Micro, small and Medium Scale Enterprises (MSMEs) in Nigeria. European Journal of Business Management and Research, 5(4). https://doi.org/10.24018/ejbmr.2020.5.4.350
Bessière, V., Stéphany, E., & Wirtz, P. (2019). Crowdfunding, business angels, and venture capital: an exploratory study of the concept of the funding trajectory. Venture Capital, 22(2), 135–160. https://doi.org/10.1080/13691066.2019.1599188
Bondarenko, S., Shlafman, N., Kuprina, N., Kalaman, O., Moravska, O., & Tsurkan, N. (2021). Planning, Accounting and control as risk management tools for small business investment projects. Emerging Science Journal, 5(5), 650–666. https://doi.org/10.28991/esj-2021-01302
Derman, S. T., Harmini, M. T., & En, S. T. (2018). Web-based information system model for monitoring lectures at the Faculty of Engineering, Semarang University [in Bahasa]. Elektrikal, 10(2), 42–50.
Endris, E., & Kassegn, A. (2022). The role of micro, small and medium enterprises (MSMEs) to the sustainable development of sub-Saharan Africa and its challenges: a systematic review of evidence from Ethiopia. J Innov Entrep 11, 20. https://doi.org/10.1186/s13731-022-00221-8
Fuadi, M. Z. R. H., & Diniyanto, A. (2022). Evaluation of cash on delivery system: Improving legal certainty in the development of electronic transactions in Indonesia [in Bahasa]. IPMHI Law Journal, 2(2), 251–264.
Harvie, C. (2019). Micro-, Small- and Medium-Sized Enterprises (MSMEs): Challenges, Opportunities and Sustainability in East Asia. In Springer eBooks (pp. 155–174). https://doi.org/10.1007/978-981-13-6814-1_
Inderawati, M. M. W., Sulistyaningsih, E., Aldi, B. E., Pratikto, A., Efendi, T. A. K., Kusumahadi, Y. N., Bimo, I. D., & Silalahi, E. E. (2021). Development of a business continuity plan module for Indonesian MSMEs to respond to the impact of the COVID-19 pandemic [in Bahasa]. Jurnal Pengabdian Kepada Masyarakat, 27(3), 238–246.
Juminawati, S., Hamid, A., Amalia, E., Mufraini, M. A., & Mulazid, A. S. (2021). The effect of micro, small and medium enterprises on economic growth. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 4(3), 5697–5704. https://doi.org/10.33258/birci.v4i3.2368
Linarti, U., & Hadi, F. Z. (2018). Analysis of cashier service performance in queue system G(t)/G(t)/S: A case study of ‘XYZ’ supermarket Yogyakarta [in Bahasa]. JISI: Jurnal Integrasi Sistem Industri, 5(1), 19–25.
Maheshkar, C., & Soni, N. (2021). Problems faced by Indian Micro, Small and Medium Enterprises (MSMEs). SEDME (Small Enterprises Development Management & Extension Journal) a Worldwide Window on MSME Studies, 48(2), 142–159. https://doi.org/10.1177/09708464211064498
Mittal, V., & Raman, T. (2021). Examining the determinants and consequences of financial constraints faced by Micro, Small and Medium Enterprises’ owners. World Journal of Entrepreneurship Management and Sustainable Development, ahead-of-print(ahead-of-print). https://doi.org/10.1108/wjemsd-07-2020-0089
Murdiani, D., Yudhana, A., & Sunardi, S. (2020). Implementation of agile method in developing electronic journals at non-governmental research institutions (NGO) [in Bahasa]. Jurnal Teknologi Informasi Dan Ilmu Komputer, 7(4), 709–718.
Nareswari, N., Nurmasari, N. D., & Putranti, L. (2023). Financial constraints of Micro, small, and medium-sized Enterprises (MSMEs) in the Indonesia Creative Industries. Journal of Economics Business and Accountancy Ventura, 25(3), 312–321. https://doi.org/10.14414/jebav.v25i3.3433
Onyeje, S. A., Court, T. O., & Agbaeze, E. K. (2020). National Enterprise Policy Dimensions and Sustainability of Micro, Small and Medium Enterprises (MSMEs). Journal of African Business, 23(2), 435–453. https://doi.org/10.1080/15228916.2020.1838838
Oyewo, B. (2021). Enterprise risk management and sustainability of banks’ performance. Journal of Accounting in Emerging Economies, 12(2), 318–344. https://doi.org/10.1108/jaee-10-2020-0278
Pattisinai, R., Amanda, & Nisa, M. K. (2019). Distribution process and optimization strategy for domestic package and document delivery at the North Surabaya Main Post Office 60000 [in Bahasa]. Jurnal Manajemen Aset Infrastruktur & Fasilitas, 3(1), 37–49.
Piesse, J., Lee, CF., Lin, L., Kuo, HC. (2022). Merger and Acquisition: Definitions, Motives, and Market Responses. In: Lee, CF., Lee, A.C. (eds) Encyclopedia of Finance. Springer, Cham. https://doi.org/10.1007/978-3-030-91231-4_28
Prihatiningtias, Y. W., & Wardhani, M. R. (2021). Understanding the effect of sustained use of cloud-based point of sales on SMEs performance during covid-19 pandemic. The Indonesian Accounting Review, 11(1), 33–46. https://doi.org/10.14414/tiar.v11i1.2300
Purnama, I., Putri, L. P., Bahagia, R., & Basri, J. K. M. (2021). Analysis of e-commerce in supporting MSME sales amid the pandemic [in Bahasa]. Ekonomikawan: Jurnal Ilmu Ekonomi Dan Studi Pembangunan, 21(2), 194–200.
Rajamani, K., Jan, N. A., Subramani, A. K., & Raj, A. N. (2022). Access to finance: Challenges faced by micro, small, and medium enterprises in India. Engineering Economics, 33(1), 73–85. https://doi.org/10.5755/j01.ee.33.1.27998
Reswita, Andi Irawan, & Ketut Sukiyono. (2021). The role of small and medium enterprises (SME) on the economy. International Journal of Social Science, 1(4), 467–472. https://doi.org/10.53625/ijss.v1i4.743
Sahoo, P. B. B., & Thakur, V. (2022). Enhancing the performance of Indian micro, small and medium enterprises by implementing supply chain finance: challenges emerging from COVID-19 pandemic. Benchmarking an International Journal, 30(6), 2110–2138. https://doi.org/10.1108/bij-11-2021-0668
Saifurrahman, A., & Kassim, S. H. (2023). Regulatory issues inhibiting the financial inclusion: a case study among Islamic banks and MSMEs in Indonesia. Qualitative Research in Financial Markets, 16(4), 589–617. https://doi.org/10.1108/qrfm-05-2022-0086
Shelly, R., Sharma, T., & Bawa, S. S. (2020). Role of micro, small and medium enterprises in indian economy. International Journal of Economics and Financial Issues, 10(5), 84–91. https://doi.org/10.32479/ijefi.10459
Shi, W. (2021). Analyzing enterprise asset structure and profitability using cloud computing and strategic management accounting. PLoS ONE, 16(9), e0257826. https://doi.org/10.1371/journal.pone.0257826
Sholicha, N., & Oktafia, R. (2021). Marketing strategies for increasing sales turnover of MSMEs in Sumber Kembar Village, Pacet District, Mojokerto Regency [in Bahasa]. Jurnal Ilmiah Ekonomi Islam, 7(2), 1156–1165.
Suyadi, S., & Suryani, S. (2018). Analysis of micro, small, and medium enterprises (MSMEs) development in Bengkalis Regency, Riau [in Bahasa]. Jurnal Ekonomi Kiat, 29(1), 1–10.
Van Damme, S., Mechant, P., Vlassenroot, E., Van Compernolle, M., Buyle, R., Bauwens, D. (2022). Towards a Research Agenda for Personal Data Spaces: Synthesis of a Community Driven Process. In: Janssen, M., et al. Electronic Government. EGOV 2022. Lecture Notes in Computer Science, vol 13391. Springer, Cham. https://doi.org/10.1007/978-3-031-15086-9_36
Zetzsche, D. A., Arner, D. W., & Buckley, R. P. (2020). Decentralized finance. Journal of Financial Regulation, 6(2), 172–203. https://doi.org/10.1093/jfr/fjaa010
Zhu, X., Wang, J., Liu, B., & Di, X. (2020). Inventory stickiness, environmental dynamism, financial constraints and survival of new SMEs in China. Journal of Manufacturing Technology Management, 32(2), 400–422. https://doi.org/10.1108/jmtm-11-2019-0401
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Novian Adi Prasetyo, Arief Rais Bahtiar, Atik Febriani, Wahyu Andi Saputra

This work is licensed under a Creative Commons Attribution 4.0 International License.
Please find the rights and licenses in Jurnal Jurnal Karya Abdi Masyarakat (JKAM).
- License
The non-commercial use of the article will be governed by the Creative Commons Attribution license as currently displayed on Creative Commons Attribution 4.0 International License.
- Authors Warranties
The author warrants that the article is original, written by stated author(s), has not been published before, contains no unlawful statements, does not infringe the rights of others, is subject to copyright that is vested exclusively in the author and free of any third party rights, and that any necessary written permissions to quote from other sources have been obtained by the author(s).
- User Rights
JKAM's spirit is to disseminate articles published are as free as possible. Under the Creative Commons license, JKAM permits users to copy, distribute, display, and perform the work for non-commercial purposes only. Users will also need to attribute authors and JKAM on distributing works in the journal.
- Rights of Authors
Authors retain the following rights:
- Copyright, and other proprietary rights relating to the article, such as patent rights,
- The right to use the substance of the article in future own works, including lectures and books,
- The right to reproduce the article for own purposes, provided the copies are not offered for sale,
- The right to self-archive the article.
- Co-Authorship
If the article was jointly prepared by other authors, the signatory of this form warrants that he/she has been authorized by all co-authors to sign this agreement on their behalf, and agrees to inform his/her co-authors of the terms of this agreement.
- Termination
This agreement can be terminated by the author or JKAM upon two months notice where the other party has materially breached this agreement and failed to remedy such breach within a month of being given the terminating party notice requesting such breach to be remedied. No breach or violation of this agreement will cause this agreement or any license granted in it to terminate automatically or affect the definition of JKAM.
- Royalties
This agreement entitles the author to no royalties or other fees. To such extent as legally permissible, the author waives his or her right to collect royalties relative to the article in respect of any use of the article by JKAM or its sublicensee.
- Miscellaneous
JKAM will publish the article (or have it published) in the journal if the articles editorial process is successfully completed and JKAM or its sublicensee has become obligated to have the article published. JKAM may conform the article to a style of punctuation, spelling, capitalization, referencing and usage that it deems appropriate. The author acknowledges that the article may be published so that it will be publicly accessible and such access will be free of charge for the readers.