ANALISIS PENGARUH PERSEPSI KEMUDAHAN, KEMANFAATAN,DANKEPERCAYAAN TERHADAP KEPUASANPENGGUNA LPSE

THE ANALYSIS OF EASE, USEFULNESS PERCEPTION AND TRUST ON LPSE USER

Abstract

This research purpose  is to identify and analyze the perception of  ease,  usefulness and trust on  LPSE’suser  satisfaction.  Sample size consists  of   62 firms  which  have been registered and verified from the year of  2013 until June 2015 in LPSE Jambi city. To analysis data,   descriptive analysis and multiple linear regression are used complemently.  Based on research results it is  found that partially and simultaneously, ease and use-fulness perception  and trust  have significant effect on user satisfaction. Further re-search that related to this topic is the effect of LPSE performance on good governance at the local government.

Keywords : LPSE, perceived ease, perceived usefulness, trust, satisfaction.