1.
Setiawati D, Hartono BP, Ahmad M. Analisis Sistem Antrean pada Customer Service Representative (CSR) Plasa Telkom Cilacap menggunakan Model Multi Channel Single Phase. Universitas Jambi [Internet]. 2024 Dec. 31 [cited 2025 May 13];5(1):7-13. Available from: https://online-journal.unja.ac.id/msa/article/view/37490