SAPUTRI, R. .; LUKITANINGSIH, A. .; MAHARANI, B. D. . PENGARUH E-SERVICE QUALITY, CUSTOMER VALUE, DAN BRAND IMAGE TERHADAP CUSTOMER LOYALTY PADA PENGGUNA MARKETPLACE SHOPEE. Jurnal Manajemen Terapan dan Keuangan, [S. l.], v. 13, n. 01, p. 152-165, 2024. DOI: 10.22437/jmk.v13i01.30172. Disponível em: https://online-journal.unja.ac.id/mankeu/article/view/30172. Acesso em: 22 jul. 2024.