(1)
Hilal, Z.; Aini, S.; Rahmawati, D. . Analysis Of Quality Of Service Factors On Patient Satisfaction In Specialist Polyclinics Rsud Kh Daud Arif Kuala Tungkal, Tanjungjabung Barat, Jambi : Tangible (bukti fisik), Reability (keandalan), Responsiveness (daya tanggap), Assurance (jaminan), Emphaty (empati). JMJ 2024, 11, 340-346.