Sirait LP, Yacob S, Solikhin A. THE IMPORTANCE OF CUSTOMER RELATIONSHIP MARKETING TO PARTICIPANT LOYALTY THROUGH PARTICIPANT SATISFACTION IN BUSINESS ENTITIES: AN EMPERICAL STUDY IN HEALTH PROVIDER BPJS JAMBI CITY. JBSMR [Internet]. 2022Jul.8 [cited 2024Nov.26];5(2):275-80. Available from: https://online-journal.unja.ac.id/jbsmr/article/view/18668