1.
Sultoni MH, Sudarmiatin S. LOYALTY AS AFFECTING MEDIATOR OF SERVICE QUALITY AND CUSTOMER SATISFACTION TOWARDS COMPETITIVE ADVANTAGE. JBSMR [Internet]. 2021 Jun. 30 [cited 2025 Apr. 27];4(2):148-53. Available from: https://online-journal.unja.ac.id/jbsmr/article/view/12645