Kurniawan, Dwi, Feny Tialonawarmi, and Ade Titi Nifita. “THE EFFECT OF SERVICE QUALITY APPLICATION BASED OF CAPSULE TRANS BUS JAMBI CITY ON CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION AS AN INTERVENING VARIABLE”. JOURNAL OF BUSINESS STUDIES AND MANGEMENT REVIEW 4, no. 1 (December 31, 2020): 66-71. Accessed July 22, 2024. https://online-journal.unja.ac.id/jbsmr/article/view/10845.