Mardiani, I., D. Rahmatika, A. T. Sutrisno, and A. F. Aras. “ANALYSIS OF PATIENT SATISFACTION ON HEALTHCARE SERVICE WITH POTENTIAL GAIN IN CUSTOMER VALUE (PGCV) METHOD (CASE STUDY: CHILDREN’S POLY SERVICE AT PUSKESMAS SIMPANG IV SIPIN KOTA JAMBI)”. JOURNAL OF BUSINESS STUDIES AND MANGEMENT REVIEW, vol. 6, no. 2, June 2023, pp. 151-6, doi:10.22437/jbsmr.v6i2.25410.