[1]
D. Kurniawan, F. . Tialonawarmi, and A. T. Nifita, “THE EFFECT OF SERVICE QUALITY APPLICATION BASED OF CAPSULE TRANS BUS JAMBI CITY ON CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION AS AN INTERVENING VARIABLE”, JBSMR, vol. 4, no. 1, pp. 66-71, Dec. 2020.