THE EFFECT OF COMMUNICATION AND CONFLICT HANDLING ON BANK CUSTOMER LOYALTY THROUGH SATISFACTION AS MEDIATING VARIABLE IN RIAU ISLAND PROVINCE INDONESIA. JOURNAL OF BUSINESS STUDIES AND MANGEMENT REVIEW, [S. l.], v. 2, n. 1, p. 1-7, 2018. DOI: 10.22437/jbsmr.v2i1.6454. Disponível em: https://online-journal.unja.ac.id/jbsmr/article/view/6454. Acesso em: 2 dec. 2024.