Multi-Criteria Decision Making in Enhancing the Revitalization to Increase MSME Income

Authors

  • Indri Arrafi Juliannisa Universitas Pembangunan Nasional Veteran Jakarta image/svg+xml
  • Amrie Firmansyah Universitas Pembangunan Nasional Veteran Jakarta image/svg+xml
  • Freesca Syafitri Universitas Pembangunan Nasional Veteran Jakarta image/svg+xml
  • Viyolanda Azrimultiya Universitas Pembangunan Nasional Veteran Jakarta image/svg+xml
  • Khusnul Khatimah Universitas Pembangunan Nasional Veteran Jakarta image/svg+xml
  • Sarah Ghania Universitas Pembangunan Nasional Veteran Jakarta image/svg+xml
  • Zubir Azhar University of Science Malaysia image/svg+xml

DOI:

https://doi.org/10.22437/proca.v2i3.59995

Keywords:

MSMEs, MICMAC, Export Competitiveness, Tidesa, Halal, Digital Marketing, Branding

Abstract

Background: Indonesian instant food Micro, Small, and Medium Enterprises (MSMEs) have considerable potential to contribute to economic growth and export expansion. However, structural constraints, including limited human resources, weak digital marketing, inconsistent institutional support, and inadequate product standardization, hinder their international competitiveness. Objective: This study aims to identify and prioritize the strategic factors influencing the competitiveness of Tidesa, an Indonesian instant food MSME, in order to formulate appropriate interventions for sustainable export development. Methods: A mixed-method approach was employed, integrating policy analysis, document analysis, and in-depth interviews. The study applied Cross-Impact Matrix Multiplication Applied to Classification (MICMAC) analysis to classify variables according to their driving and dependence power and to identify strategic priorities for MSME development. Results: The findings indicate that product sorting, export readiness, branding, and digital marketing are determinant variables with high driving power and low dependence. Product taste, supply chain management, sustainability, and halal certification function as linkage variables requiring integrated management. Adaptive capacity and price competitiveness are dependent variables, while business stability and product visualization are autonomous variables with relatively limited systemic influence. Conclusions: Strengthening determinant variables through capacity building, digital transformation, product standardization, and export preparation should be prioritized before enhancing linkage variables. This integrated strategy can improve MSME competitiveness, expand international market access, and support Indonesia's economic development and food diplomacy.

References

[1] Rastuti U, Sutarmin S, Purwanto P, et al. Peningkatan Agribisnis Kopi dengan Penyuluhan Kajian Kopi Robusta pada UMKM Berbulan dan UMKM Kopi Guwek Kecamatan Salem Brebes. Jurnal Serambi Abdimas [Internet]. 2025;6(01):6. doi:10.20884/1.sa.2025.6.01.13146.

[2] Muchtasib AchB, Fatah DA, Hasanah N, et al. Penguatan Dan Pengembangan Usaha Koperasi. Mitra Akademia: Jurnal Pengabdian Masyarakat. 2021;4(2):190–197. https://doi.org/10.32722/mapnj.v4i2.4278

[3] OECD. Financing SMEs and Entrepreneurs 2022. OECD Publishing; 2022.

[4] Kementerian Koordinator Bidang Perekonomian Republik Indonesia. Pemerintah Dorong UMKM Naik Kelas, Tingkatkan Kontribusi terhadap Ekspor Indonesia. 2025 Jan

[5] Veronica C, Sandjaya DA. Dampak Penggunaan Ampas Kopi Terhadap Kuat Tekan Dan Daya Serap Air Paving Block. 2025 Agustus. https://doi.org/10.24912/jmts.v8i3.34047

[6] Perwitasari DA, Lidyana N, Prihatiningsih T, et al. PKM Pengembangan Ekosistem Petani Kopi melalui Kelompok Tani Desa Karangbayat dengan Penerapan Teknologi Mesin Electik Grinder. Sasambo: Jurnal Abdimas (Journal of Community Service). 2023;5(4):751–761. https://doi.org/10.36312/sasambo.v5i4.1485

[7] Pinaraswati SO, Farida I, Susilowati S, et al. Pengaruh Life Style, Konsep Diri Dan Kualitas Produk Terhadap Keputusan Pembelian Kopi Kenangan Di Surabaya. Jurnal Manajerial Bisnis. 2025;8(3):241–251. https://doi.org/10.37504/jmb.v8i3.710

[8] Dian Yulistarini, Manisah. Peran Kepemimpinan Strategis dan Perencanaan Keuangan dalam Rantai Pasok Kopi: Sebuah Tinjauan Literatur. Jurnal Kompetitif. 2024;13(1):17–28. https://doi.org/10.52333/kompetitif.v13i1.655

[9] Siregar AZ, Tulus T, Julianti E. Pelatihan Pengolahan Kopi Tepat Guna Menjadi Makanan Dan Minuman Aneka Rasa Dan Warna. Selaparang: Jurnal Pengabdian Masyarakat Berkemajuan. 2022;6(3):1601. https://doi.org/10.31764/jpmb.v6i3.10591

[10] Dwivedi YK, Hughes L, Baabdullah AM, et al. Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy. Int J Inf Manage. 2022;66:102542. https://doi.org/10.1016/j.ijinfomgt.2022.102542

[11] Arianto B. Pengembangan UMKM Digital di Masa Pandemi Covid-19. ATRABIS: Jurnal Administrasi Bisnis. 2020. doi:10.38204/atrabis.v6i2.512

[12] OECD. OECD SME and Entrepreneurship Outlook 2023 [Internet]. OECD Publishing; 2023. Available from: https://www.oecd.org/en/publications/oecd-sme-and-entrepreneurship-outlook-2023_342b8564-en.html.

[13] Kotler Philip, Kartajaya Hermawan, Setiawan Iwan. Marketing 5.0 : technology for humanity. John Wiley & Sons, Inc.; 2021.

[14] Tambunan Tth. Recent Development Of Micro, Small And Medium Enterprises In Indonesia. International Journal of Social Sciences and Management Review. 2022;06(01):193–214. https://doi.org/10.37602/IJSSMR.2022.6112

[15] Nurrachmi R. The Global Development of Halal Food Industry: A Survey. Islamic Finance and Business Review. 2017;11(1):2017. https://doi.org/10.30993/tifbr.v11i1.113

[16] Christopher Martin. Logistics & supply chain management Martin Christopher. Pearson; 2023.

[17] Teece DJ. Business models and dynamic capabilities. Long Range Plann. 2018;51(1):40–49. https://doi.org/10.1016/j.lrp.2017.06.007

[18] Godet M. Creating futures: Scenario planning as a strategic management tool. Economia; 2006.

[19] Lundqvist A, Liljander V, Gummerus J, et al. The impact of storytelling on the consumer brand experience: The case of a firm-originated story. Journal of Brand Management. 2013;20(4):283–297. doi.10.1057/bm.2012.15

[20] Fog K, Budtz C, Yakaboylu B. Storytelling. Berlin/Heidelberg: Springer-Verlag; 2005.

[21] Porter ME. Competitive advantage : creating and sustaining superior performance. Free Press ; Collier Macmillan; 1985.

[22] Keller KLane. Strategic brand management : building, measuring, and managing brand equity. Pearson; 2013.

[23] Barney J. Firm Resources and Sustained Competitive Advantage. J Manage. 1991;17(1):99–120. https://doi.org/10.1177/014920639101700108

[24] Konuk FA. The influence of perceived food quality, price fairness, perceived value and satisfaction on customers’ revisit and word-of-mouth intentions towards organic food restaurants. Journal of Retailing and Consumer Services. 2019;50:103–110. https://doi.org/10.1016/j.jretconser.2019.05.005

[25] Grunert KG. European consumers’ acceptance of functional foods. Ann N Y Acad Sci. 2010;1190(1):166–173. DOI: 10.1111/j.1749-6632.2009.05260.x

[26] Elkington J;, Rowlands IH. [Cannibals with forks: the triple bottom line of 21st century business] [Internet]. 2026. Available from: https://www.proquest.com/scholarly-journals/cannibals-with-forks-triple-bottom-line-.

[27] Awan U, Kraslawski A, Huiskonen J. Understanding the Relationship between Stakeholder Pressure and Sustainability Performance in Manufacturing Firms in Pakistan. Procedia Manuf. Elsevier B.V.; 2017. p. 768–777. https://doi.org/10.1016/j.promfg.2017.07.178

[28] Christopher Martin. Logistics & supply chain management. Pearson Education; 2016.

[29] Flynn BB, Huo B, Zhao X. The impact of supply chain integration on performance: A contingency and configuration approach. Journal of Operations Management. 2010;28(1):58–71. https://doi.org/10.1016/j.jom.2009.06.001

[30] Bashir AM. Effect of halal awareness, halal logo and attitude on foreign consumers’ purchase intention. British Food Journal. 2019;121(9):1998–2015. https://doi.org/10.1108/BFJ-01-2019-0011

[31] Underwood RL. The Communicative Power of Product Packaging: Creating Brand Identity via Lived and Mediated Experience. Journal of Marketing Theory and Practice. 2003;11(1):62–76. https://doi.org/10.1080/10696679.2003.11501933

[32] Silayoi P, Speece M. The importance of packaging attributes: a conjoint analysis approach. Eur J Mark. 2007;41(11/12):1495–1517. https://doi.org/10.1108/03090560710821279

[33] He Y, Huang H, Li D, et al. Quality and Operations Management in Food Supply Chains: A Literature Review. J Food Qual. 2018;2018:1–14. https://doi.org/10.1155/2018/7279491

[34] Song H, Turson R, Ganguly A, et al. Evaluating the effects of supply chain quality management on food firms’ performance. International Journal of Operations & Production Management. 2017;37(10):1541–1562. https://doi.org/10.1108/IJOPM-11-2015-0666

[35] Sunmola F, Burgess P, Wertheim-Heck S. Challenges and hotspots in food supply chain quality management practices. Total Quality Management & Business Excellence. 2024;35(11–12):1296–1330. https://doi.org/10.1080/14783363.2024.2367607

[36] Küchler R, Nicolai BM, Herzig C. Towards a sustainability management tool for food manufacturing small and medium‐sized enterprises—Insights from a Delphi study. Corp Soc Responsib Environ Manag. 2023;30(2):589–604. https://doi.org/10.1002/csr.2376

[37] Burgess PR, Sunmola FT, Wertheim-Heck S. A review of supply chain quality management practices in sustainable food networks. Heliyon. Elsevier Ltd; 2023. https://doi.org/10.1016/j.heliyon.2023.e21179

[38] Marion H, Luisa M, Sebastian R. Adoption of Geographical Indications and origin-related food labels by smes – A systematic literature review. Cleaner and Circular Bioeconomy. 2023;4:100041. https://doi.org/10.1016/j.clcb.2023.100041

[39] Dessart L, Standaert W. Strategic storytelling in the age of sustainability. Bus Horiz. 2023;66(3):371–385. https://doi.org/10.1016/j.bushor.2023.01.005

[40] Rehman AU, Elahi YA. How semiotic product packaging, brand image, perceived brand quality influence brand loyalty and purchase intention: a stimulus-organism-response perspective. Asia Pacific Journal of Marketing and Logistics. 2024;36(11):3043–3060. https://doi.org/10.1108/APJML-12-2023-1237

[41] Hikmat Maulana L. SMEs Culinary Purchase Decisions Determine by Brand Image, Price and Product Uniqueness. International Journal of Science, Technology & Management. 2023;4(6):1647–1652. doi:10.46729/ijstm.v4i6.993

Downloads

Published

02-09-2026

How to Cite

Juliannisa, I. A., Firmansyah, A., Syafitri, F., Azrimultiya, V., Khatimah, K., Ghania, S., & Azhar, Z. (2026). Multi-Criteria Decision Making in Enhancing the Revitalization to Increase MSME Income. Proceedings Academic Universitas Jambi, 2(3), 340-364. https://doi.org/10.22437/proca.v2i3.59995